Support is an essential part of our company. Support not only means getting the help when you need it, it also means that the software is actively developed, that bugs are solved and new features are implemented.
Support contract
You can enjoy our first class support by obtaining a support contract. With a valid support contract you are entitled to:
- All updates and new versions of our software
- Unlimited Skype or Telephone support during business hours. (Contact us for 24/24 support)
- Remote support via Remote desktop software (we use Teamviewer)
Getting support
Caliope Service Desk
If you have a question, an issue to report or a wish for a new feature you can use our service desk.
If you have any issue to report or have a wish for a new feature you can send your message to: support@caliope.eu
Teamviewer
For remote desktop support we use Teamviewer.
Skype
We can be reached on Skype on: info_caliope
Telephone
We can be reached by telephone on: +31 (0) 20 365 21 86
Messenger
For a quick chat session, we use Messenger.