Support is an essential part of our company. Support not only means getting the help when you need it, it also means that the software is actively developed, that bugs are solved and new features are implemented.

Support contract

You can enjoy our first class support by obtaining a support contract. With a valid support contract you are entitled to:

  • All updates and new versions of our software
  • Unlimited Skype or Telephone support during business hours. (Contact us for 24/24 support)
  • Remote support via Remote desktop software (we use Teamviewer)

Getting support

Caliope Service Desk

If you have a question, an issue to report or a wish for a new feature you can use our service desk.

Mail

If you have any issue to report or have a wish for a new feature you can send your message to: support@caliope.eu

Teamviewer

For remote desktop support we use Teamviewer.

Skype

We can be reached on Skype on: info_caliope

Telephone

We can be reached by telephone on: +31 (0) 20 365 21 86

Messenger

For a quick chat session, we useĀ Messenger.